Privacy Policy

This Privacy Policy describes the information PinnaclePixel (“PinnaclePixel,” “we,” or “us”) collects from or about you. It also describes how we may use, handle or store the information collected.

What Information Do We Collect About You?

We collect information about you when you enquire about our products or services, or use our site to interact or login. The following information explains what information we may collect about you.

When Using A Contact Form

If you choose to use a contact form, the information we collect is as follows:

  • Your Name
  • Your E-Mail address
  • Your IP or MAC address

When Leaving A Comment On One Of Our Articles

When leaving a comment as a Guest:

  • Your Name
  • Your E-Mail address
  • Your IP or MAC address

When leaving a comment using Facebook Login:

  • Your Facebook Name
  • Your Facebook profile photo
  • Your IP or MAC address

When Logging In As A Client

  • Your last login date and time
  • Your IP or MAC address at the time of logging in

You, As A Client Of PinnaclePixel

  • Your Name
  • Your E-Mail address
  • Your phone number
  • Your organisation/company name (if any)
  • Your IP or MAC address (this is updated each time you login)

Paying A Invoice Bill With PayPal

Payments are processed off-site by PayPal. However we will store the PayPal Transaction ID when a payment is made.

Information Collected By Automated Means

We may collect certain information about you by automated means, such as your MAC address, IP address, computer type, screen resolution, OS version, and browser type and version. This information is collected by most websites and is used to optimize your experience on the Website.

Sharing Of Information

We do not share your information with any third parties, or anyone who is not associated with Us.

Storing Information

When making an enquiry via contact form or to request a quote, we keep a record of your information, this record is stored in a database for 30 days and is automatically deleted after 30 days.

When leaving a comment on a article - Your comment data is stored indefinitely inside a database. If the comment is requested to be removed or is removed for any reason, then all data linked to this comment will be erased from the website and the database.

We do not collect or store sensitive personal information such as bank/credit card details.

If you are a client of PinnaclePixel, your password is stored securely with encryption. We never request your password, or have the ability to view your password beyond its encrypted form. If you lose your password, a new password will need to be created by you (the client).

Changes To Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web-page. This privacy policy was last updated on 6th November 2019.

Please contact us if you have any questions about our privacy policy or information we may hold about you by e-mailing: info@pinnaclepixel.co.uk